Confirm 21+ Age

all casino's commitment to responsible gaming

Gaming is a form of entertainment — it should never become a burden. At all, we place the highest importance on every player's wellbeing and provide a range of tools and information to help you play within safe limits.

21+ For adults only

What is responsible gaming?

Online casino and sports betting are for entertainment, not for solving financial problems. Responsible gaming means setting your own budget and time limits consciously, not chasing losses, and keeping up your responsibilities to your family and work.

All betting and casino activity at all casino is permitted only for users aged 21 and above. Age verification is mandatory at the time of account registration. Full age-related guidelines can be found in our Terms and Conditions. There is no option for underage users to open an account, and any such account identified will be closed immediately.

When gambling becomes a long-term habit, it can have a serious impact on personal, family, and financial life. Staying aware before problems arise is the best course of action. If you are ever uncertain about your gaming behaviour, our FAQ section has answers to common questions about responsible gaming.

all casino's commitment

The 21+ age limit is strictly enforced
Options to set deposit and betting limits
Temporary or permanent self-exclusion is available
24/7 support in Bengali
Option to view account activity history
Assistance connecting with professional counsellors

Tools to keep yourself in control

all casino keeps control in your hands. To use the tools below, contact us via live chat or write to the support email — our team is available 24 hours a day, seven days a week.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit. Reducing the limit takes effect immediately.

Financial control

Time Limit

Decide how long you play each day. Once the set time is up, the session pauses automatically.

Time management

Self-Exclusion

Close your account for a set period or permanently. There is no delay in acting on this decision.

Full break

Activity History

View your complete history of bets, wins, losses, and deposits at any time and review your own habits.

Transparency

Betting Limit

Set a maximum amount per bet so there is no risk of losing too much in a single session.

Risk reduction

Cooling-Off Period

Take a temporary break from 24 hours up to 30 days. Account access is suspended during this time.

Temporary break

Warning signs of a problem

Gambling addiction develops gradually and the person is often unaware of it themselves. If you notice any of the signs below in yourself or a family member, seek help promptly.

Repeatedly playing to try to win back lost money ("chasing losses")
Hiding gambling from family or friends
Being unable to stop playing, repeatedly spending more time than intended
Betting with money meant for household expenses or bills
Feeling restless or irritable when not gambling
Losing focus on work or studies
Gambling with borrowed money or by taking out loans
Avoiding loved ones and experiencing strain in relationships

Check yourself

Ask yourself the questions below. If more than three answers are "yes", you should seek professional help.

Have you spent beyond your budget in the past month?
Have you played longer than you planned?
Have you placed more bets out of emotion after a loss?
Have you kept your gambling completely hidden from your family?
Have you used bill money or savings?

Where to get help

Acknowledging a problem takes courage. You are not alone — our support team and the people close to you are here to help. You can learn more about our team's commitment and work on the all casino About Us page.

24/7 Live Chat

The all casino support team is available around the clock in Bengali and English. Requests for self-exclusion or limit setting are actioned immediately.

Email Support

Write to the support email — the more detail you share about your situation, the better the team can assist you. Email support is also available in Bengali.

Family and Loved Ones

Talk openly with your family. Support from trusted people is often more effective more quickly than professional advice.

Professional Counsellors

Reach out to a mental health professional or addiction counsellor. This is not a sign of weakness — it is the right decision.

Tips for safe gaming

Before you play

Before each session, ask yourself — what is the maximum amount I am willing to lose today? Set that amount and play only within it. If you reach it, stop immediately.

Set a time limit too. Use a clock or your phone's timer, and log out when the time is up — avoid the temptation to play just a little longer.

Never play while drinking or when tired. Making decisions in a clear state of mind is much easier.

Things to never do

Do not place more bets to try to recover lost money. This mindset is the fastest way to greater financial loss. Each bet is independent — previous results do not affect the next one.

Do not bet with money you need for living expenses. Never use household funds, your children's education money, or medical funds for betting.

Do not play with borrowed money or loans. This can create not only financial hardship but also family and social problems.

Protecting minors

If there are teenage members in your household, make sure they cannot access your account. To do this:

Use a strong password and do not share it with anyone
Log out at the end of every session
Keep a PIN or biometric lock active on your device
Turn off password saving in your browser if you share your device

Privacy of your information

When you make a responsible gaming request — such as setting a deposit limit or activating self-exclusion — your identity and information are kept completely confidential. The support team uses this information solely to assist you.

Full details of how all casino stores and uses your personal information can be found in our Privacy Policy.

Frequently Asked Questions

Contact the support team via live chat or email and let them know how long you want your account closed — or whether you want it closed permanently. The team will act on your request immediately. While self-exclusion is active, access to your account and all activity will be suspended.

Yes, a request to lower a deposit limit takes effect immediately. However, requests to increase a limit are subject to a waiting period, which is set in place to protect users.

Not at all. Asking for help takes courage, not weakness. The all casino support team will listen to you with complete sensitivity. Professional counsellors are also trained in this area and maintain confidentiality.

No. Betting and casino activity at all casino is strictly for users aged 21 and above. Age verification is mandatory when opening an account. If an underage user is identified, their account is closed immediately and any associated funds are not processed.

Permanent self-exclusion is a serious protective measure. Once activated, reactivating the account is an extremely difficult and time-consuming process. If you want a temporary break, choose a cooling-off period or a temporary self-exclusion for a set duration.

Yes. If you are concerned about a family member's gambling habits, contact all casino support. The team will advise you on the next steps. Professional counsellors also provide support to family members.