all's Privacy Policy

allcasino.cam (referred to hereafter as "all" or the "Platform") places the highest importance on its users' privacy. This Privacy Policy ("Policy") describes what information we collect, how we use it, who we share it with, and what measures are taken to protect your information.

By creating an account on this Platform or using any of its services, you are considered to have accepted the terms of this Policy. You are requested to read this Policy carefully alongside our Terms and Conditions.

To operate the all Platform and provide you with the best possible service, we collect the following types of information:

1.1 Information You Provide Directly

Information you voluntarily provide during account registration and the verification process includes:

• Full name and date of birth (for age verification — minimum age is 21)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment information — bKash, Nagad, Rocket, or Upay account numbers
• Messages or requests submitted when contacting us at any time

1.2 Automatically Collected Information

When you use the all Platform, certain technical information is collected automatically, such as:

• IP address and geographic location
• Browser type, operating system, and device information
• Platform access and navigation data (log data)
• Session duration and which pages were visited
• Information collected through cookies and similar tracking technologies

1.3 Transaction Information

Records of your deposits, withdrawals, and gaming activity are stored in our system. This includes deposit amounts, dates and methods, and bonus usage history.

all uses collected information only for the following legitimate purposes:

1. Account Management and Verification: Confirming your identity, verifying your age, and ensuring account security.
2. Payment Processing: Processing deposits and withdrawals via bKash, Nagad, Rocket, or Upay, and maintaining transaction records.
3. Customer Support: Responding to your questions, complaints, or support requests. Maintaining communication with our 24/7 live chat and email support team.
4. Fraud Prevention and Security: Identifying suspicious activity and preventing account hacking or fraud.
5. Responsible Gaming: Monitoring user gaming behaviour and providing assistance when needed. Detailed information on this is available on our Responsible Gaming page.
6. Platform Improvement: Analysing user experience to improve service quality and develop new features.
7. Promotions and Notifications: With your consent, informing you about bonus offers, promotions, or important updates.

all may share limited information with third parties in specific circumstances and for specific purposes:

3.1 Service Provider Partners

Partner organisations that assist with tasks such as payment processing, technology services, or security verification may receive certain information — but only the minimum amount necessary to perform their services. These partners are bound by confidentiality agreements and are prohibited from using the information for any other purpose.

3.2 Legal Obligations

all is legally required to provide relevant information in response to court orders, government investigations, or lawful requests from law enforcement agencies. In such cases, only the minimum necessary information is disclosed.

3.3 Fraud Prevention

Information may be exchanged with industry-standard verification services where necessary to detect irregular activity such as money laundering, account fraud, or operating multiple accounts.

3.4 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. Users will be notified in advance in such circumstances.

allcasino.cam uses browser cookies and similar technologies. These technologies help improve Platform functionality and user experience.

4.1 Types of Cookies

• Essential Cookies: For remembering login sessions, security tokens, and language preferences. Without these, the Platform cannot function properly.
• Analytical Cookies: To understand how users are using the Platform — which pages are visited most, where issues arise, and so on.
• Functional Cookies: To remember your preferences and settings, so you do not have to reset everything each time you visit.

4.2 Cookie Management

You can disable cookies at any time through your browser settings. Please note, however, that disabling essential cookies may prevent you from accessing your account or making transactions.

all follows industry-standard technology and practices to protect its users' information:

While we make every effort to protect your information, 100% security on the internet cannot be guaranteed. You are therefore encouraged to use a strong password and not share your login details with anyone.

all retains user information only for as long as necessary. However, information may be kept for longer for the following reasons:

• All information is retained for as long as the account remains active.
• Financial transaction records are retained after account closure for the relevant legally required period.
• Information required for fraud investigations or the resolution of legal disputes is kept until that process is complete.
• Anonymised data for analytics purposes may be retained for a longer period.

As a user of the all Platform, you have the following rights regarding your own information:

1. Right to Know: You may contact us if you wish to know what information we hold about you.
2. Right to Correction: You have the right to request correction of any errors in the information you have provided.
3. Right to Withdraw Consent: Consent given for marketing messages or promotional communications may be withdrawn at any time.
4. Right to Close Account: You have the right to permanently close your account if you wish — however, some information may be retained for a specified period due to ongoing transactions or legal obligations.
5. Right to Complain: If you believe this Policy has been violated or your information has been misused, contact us directly.

To exercise any of these rights, contact our support team. We provide 24/7 support in Bengali and English.

allcasino.cam is strictly prohibited for anyone under the age of 21. Age is verified during account registration, and information from anyone under 21 is not knowingly collected.

If we are notified that information from a minor has been collected unknowingly, that information will be deleted immediately and the associated account will be closed. all is committed to ensuring responsible gaming.

all reserves the right to update this Privacy Policy at any time. If any significant changes are made, a notification will be sent to the registered email address or a clear notice will be posted on the Platform.

Continuing to use the Platform after changes have been made will be considered acceptance of the updated Policy. You are therefore advised to visit this page periodically.

To learn more about all, visit our About Us page, where the Platform's goals and values are discussed in detail.

If you have any questions about this Privacy Policy or any requests regarding your information, please contact us:

Our team will process your request and respond as quickly as possible on privacy-related matters. For general questions, live chat provides the fastest resolution.